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ABOUT CIRCLE TECHNOLOGY GROUP

Tailor-Made IT Service

Here at Circle Technology Group, our mission goes beyond providing technology solutions. We help our clients achieve the highest level of operational excellence so they can focus on what matters - their core business. Through our comprehensive range of services, we ensure our clients stay ahead in the ever-changing technology landscape and maximize their overall success.

MISSION STATEMENT

At CTG we are committed to deliver the innovative solutions with three goals in mind.

  • Simplicity in design is the key to brilliance in operations.

  • Transparency and integrity build trust. 

  • Go above and beyond for our clients and to redefine the way we deliver extraordinary professional services.

GLOBAL CAPABILITIES

Our local roots extend well past the New England states. Our clients have large global operations. We support them by deploying complex infrastructures around the world and manage multi-vendor solutions across a wide range of industries in more than a dozen countries.

CTG METHODOLOGY

Our eight-phase methodology - comprised of three stages, is critical to our clients’ success.

  1. Assess: We begin by conducting a comprehensive assessment, to evaluate your current IT infrastructure.

  2. Architect:  We use the findings from our assessments to architect a solution that fits your business' needs now, and scales with you as you grow.

  3. Acquire: We start the execution stage by determining the assets required for your customized solution –hardware, software, cloud components and professional services required to make them all work efficiently.

  4. Integrate: There is seldom a “blank slate.” We know that seamlessly integrating your existing infrastructure with your new IT architecture is critical. Daymark’s professional services team of experts will do the heavy lifting to ensure a smooth transition.

  5. Implement: Our on-site integration lab enables us to setup and configure your solution, test components, upgrade firmware and verify the accuracy and health of your hardware and software before it’s ever integrated into your live environment.

  6. Train: Our training mantra is “Give a man a fish and he’ll eat for a day. Teach a man to fish and he’ll eat for a lifetime.” We strive to have knowledge transfer take place throughout the entire implementation, starting in the Assess and Architect phases.

  7. Document: The documentation phase is one of the most important phases in our 8-phase methodology. Detailed documentation of the entire implementation, including configuration, helps ensure a smooth transition and makes for easy reference after you go-live.

  8. Manage: The manage phase ensures that support contracts are in place, serial numbers are documented and that you know who to contact if you have questions.

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